What condition are the items in?
ERICADROM has been delivering results since we opened. We are a team of fashion lovers. We are selective in the luxury goods we purchase and generally sell only the top quality new-with-tags luxury goods, all discounted from retail. Specializing in only the world’s most exclusive brands.

 

How do i make a purchase?

Making a purchase is easy. You can browse our website and simply select the item you wish to purchase, click ‘add to cart’. Your chosen item will appear in your shopping bag on the top right of the screen as you continue to shop or browse. When you’re ready to place your order, select proceed to checkout. When you wish to purchase this item simply click checkout and choose your preferred payment method. If you require any assistance, please contact us at: ericadromshop@gmailcom

Do items come with original packaging and paperwork?
Yes all items that come with their original boxes, dust bags, and manuals will contain the appropriate message in their product descriptions. Every order that ships is presented and fully packaged to standards that match or exceed luxury retail stores.

Are the images shown on your website of the actual items listed for sale?
Yes, we take detailed images of every product that we sell. We do our best to provide images of areas of wear showing all areas, inside and outside of the item.

Do you ship to international destinations?
Yes we do ship worldwide. We currently service clients from more than 60 countries.

What is your return policy?
See our Returns page for details.

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I've seen an item on social media, can you help me find it if it's not available in your website?

Yes. If you’re looking for an item not available in our website then our Sourcery service is made for you. You can contact us via email: ericadromshop@gmail.com and forward the pictures of what you want directly.

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How long does shipping take?

We offer UPS, FedEx, USPS and EMS Shipping. 

After confirmation of payment, processing, and handling, shipping takes 3-4 weeks, most times earlier depending on the shipping company you choose. See our Shipping Policy page details.

 

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